Privacy Policy

This Privacy Policy describes how PlayPass Cloud ("we", "us", or "our") collects, uses, and protects information when you use services provided through this domain.

PlayPass Cloud is a technology platform that powers a range of separately branded consumer services. Those branded services are operated under their own terms and privacy policies, which govern your use of them. This Privacy Policy applies to the PlayPass Cloud platform itself, including authentication and account services provided through this domain.

  1. INFORMATION WE COLLECT

Account information. When you create an account or sign in using a third-party authentication provider such as Google, we receive and store basic account information, which may include your email address and basic profile information (such as your name and profile picture) as provided by that service.

Technical information. When you access this website or our services, our hosting and infrastructure providers may automatically process technical data such as IP address, browser type, device information, and access timestamps, as required to deliver and secure the service.

We do not knowingly collect more information than is necessary to provide our services.

  1. HOW WE USE INFORMATION

We use the information we collect to:

  • Create and manage user accounts

  • Authenticate users and secure access to our services

  • Provide, maintain, and improve our platform and the branded services it powers

  • Communicate with users about their account where necessary

  • Comply with legal obligations

We do not sell your personal information.

  1. GOOGLE USER DATA

If you sign in using Google, we access only the basic profile information needed to create and operate your account, such as your email address and profile details. We do not request access to your Google contacts, files, calendar, or other Google services.

PlayPass Cloud's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. Google user data is used only to provide and improve user-facing features of our services, is never sold, and is never used for advertising purposes or transferred to third parties except as necessary to provide our services, comply with applicable law, or as part of a merger or acquisition with notice to users.

  1. SHARING OF INFORMATION

We may share information with:

  • The branded services powered by the PlayPass Cloud platform, in order to provide you with a unified account experience

  • Service providers who support our infrastructure (such as hosting and email delivery), bound by confidentiality obligations

  • Authorities, where required by applicable law

We do not share your personal information with third parties for their own marketing purposes.

  1. DATA RETENTION

We retain personal information for as long as your account is active or as needed to provide our services. You may request deletion of your account and associated data at any time (see Section 8).

  1. DATA SECURITY

We apply appropriate technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

  1. AGE RESTRICTION

Our services are intended for adults only. You must be at least 18 years old, or the age of majority in your jurisdiction if higher, to use our services. We do not knowingly collect information from anyone under this age. If we become aware that such information has been collected, we will delete it.

  1. YOUR RIGHTS AND CHOICES

Depending on your location, you may have rights to access, correct, or delete your personal information, or to object to or restrict certain processing. To exercise these rights, or to request deletion of your account and data, contact us at help@playpass.cloud.

You may also revoke PlayPass Cloud's access to your Google account at any time via your Google account security settings at https://myaccount.google.com/permissions.

  1. INTERNATIONAL USERS

Our services are operated for a global audience. By using our services, you acknowledge that your information may be processed and stored in countries other than your own, where data protection laws may differ from those in your jurisdiction.

  1. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. The "Last updated" date at the top indicates when it was last revised. Continued use of our services after changes take effect constitutes acceptance of the updated policy.

  1. CONTACT

For questions about this Privacy Policy or our data practices, contact us at help@playpass.cloud.